Contact us

Welcome

Welcome to Cuprum29Jewelry!

I hope you can find a piece in my shop that you will enjoy wearing as much as I enjoyed creating. Please feel free to contact me if you should have any questions or are interested in a custom piece, I will be glad to talk with you.

Please read my shop policies for information on packaging, shipping, returns/exchanges and type of accepted payment.

Happy browsing and thanks for looking...

ErikaLyn
Cuprum29Jewelry.etsy.com

Shipping details

USA sales:

Packages will be shipped USPS First Class Mail to any location in the continental United States. Shipping charges are US $3.95, insurance is included for purchases over US $100.00 in merchandise.

INTERNATIONAL sales:

Packages will be shipped USPS First Class International Service. Insurance is included for purchases over US $100.00 in merchandise. For a single item shipping costs are:

- Australia $10.95 USD
- Canada $8.95 USD
- Israel, Spain, United Kingdom $12.75 USD

OTHER COUNTRIES:

If your country is not listed above and you are interested in making a purchase please contact me for availability and shipping costs. Customs restrictions for jewelry vary by country. If I am able to ship jewelry to your country I will let you know what the cost would be.

NOTES:

Packages are shipped USPS First Class Mail or USPS International First Class Mail.

International buyers are solely responsible for ALL customs or duty fees.

All packages are shipped to the confirmed address provided by PayPal.

Please be aware that while I keep shipping charges as low as possible they include all packing materials along with postage.

PAYMENTS:

Payments are accepted through PayPal and are due upon checkout.

All orders are shipped to the verified address provided through PayPal. Please be sure that your information is correct and up to date prior to making a purchase.

Refunds, returns & exchanges

I take great care in creating the items I sell and are guaranteed to be sturdy durable pieces that are appropriate for daily wear and are without defect excluding the possibility of minor tool marks due to their handcrafted nature.

I inspect everything before listing for sale and again before shipping and ask that you inspect the item upon receipt also.

If you are unhappy with your purchase for any reason please contact me within 5 days of the delivery date with an explanation of your reason(s) for the return and I will be glad to work out an exchange or refund with you.

Returned items need to be shipped in the same manner they were received, including insurance if applicable, be in the original unworn unused condition. I will need to receive and inspect the item before I can send a replacement or issue a refund for the full purchase price minus the shipping and a $2.00 processing fee.

Refunds are not available for custom orders due to the personalized and individual nature of the work.

Additional information

CUSTOM ORDERS:

I handle custom orders on an individual basis and creation times can vary greatly depending on the details of the piece requested and my schedule.

All custom orders require a non-refundable deposit of a minimum of 50% of the total cost prior to creation with the balance due upon completion and prior to the item being shipped.

Feel free to contact me with questions regarding a custom piece or a variation of a piece in my studio and I will be happy to work with you.

*****Due to my current schedule all custom order requests are subject to long wait periods. If you are interested in a custom piece please contact me and I will let you know if I will be able to complete it for you in a timely manner.*****

~A FINAL NOTE~
I do my best to represent gemstone and glass colors accurately in my descriptions and photography however please understand that all computer moitors wil not necessarily depict colors the same way and may appear slightly different depending on how your computer monitor is calibrated.

Thanks and have a great day!
ErikaLyn
Cuprum29Jewelry.etsy.com

Copper & Brass Ethnic Jewelry Braille Jewelry Judaica

Cuprum29Jewelry has consolidated shops. All CU29Jewelry items can now be found at:

Cuprum29Jewelry.etsy.com

You can easily access CU29 at Etsy by clicking an item in my Etsy Mini on the right hand side of this page.

Thank you and have a wonderful day!
ErikaLyn

CU29 offers handmade heirloom quality ethnic jewelry in copper, brass and silver that is inspired by traditional art forms from around the world, judaica jewelry and braille message jewelry.